NO-RISK POLICY FOR FIRST TIME CLIENTS

I guarantee satisfaction with any new client’s first project. Here is a quick outline of the process:

  • STEP 1: You provide all needed material (logos, product shots, etc.)
  • STEP 2: I provide you with a first draft of either all or a portion of the project.
  • STEP 3: You examine the first draft and give me feedback. If you like the direction, then the contract is official and we proceed to STEP 6.
  • STEP 4: If something isn’t quite right, usually it’s a matter of clearer communication. Thus, I listen to your feedback and I take a second shot at the design. Then, I show you a second draft.
  • STEP 5: You examine the second draft. Looks good? Great. Then the contract is official and we proceed to STEP 6. And in the unfortunate event that the second draft just isn’t working for you and you want to stop: no problem! There will be no charge.
  • STEP 6: Having established a design direction that you are happy with, the contract is considered official, and I will complete the design for the rest of the project. (Getting your continuing feedback along the way, of course.)